EXCHANGE & RETURN POLICY

 We have a simple Return policy of 20 days. With respect to the inquiries, you can contact us via email and our customer support representative can resolve your request within 24 hours. After 20 days no return is engaged or entertained

RETURN & EXCHANGE POLICY

• Email order@sasonlinestore.com (within 24 hours) to initiate the return process. Your email will mention that you want a refund or an exchange. If it’s for an exchange, we need to test whether the correct size is accessible.
• All returns shall be made within 20 days. We would require your order number, summary (including images if available), original packaging, logos and all other details regarding your product usage to help us understand the possible defect

Size Issue

Before ordering, we recommend checking our sizing chart (available on every product page). In case the size is not accurate (runs small or big), don't hesitate to contact us at order@sasonlinestore.com. (Within 3 days) 

Color:

Please note the color of the actual product may slightly differ due to differences in screen resolution.

Refunds:

You can process your refund by sending an email order@sasonlinestore.com

. Before you process your refund, please read the following guidelines.

• Must be in original condition with packaging and tags attached.

• If the item is defective or damaged during transit. (Required images with attached tags).

To process your refund, we will need your order number, photos of the item, and any other information about the product(s) that may help us understand the potential defect.

Please contact us at order@sasonlinestore.com to confirm the location for sending back. 

• Refund will not be issued if the product(s) original tags or packaging are not included. Product(s) damaged, or used too many times by the customer will also not be considered.

 CANCELLATION OF THE ORDERS

The proposal for cancellation of the order will be submitted within 24 hours, so if the cancellation is done within 24 hours, we must refund the whole balance in the account of the consumer, however in case the buyer ever wants to withdraw the order such that the following provisions apply.

Canceling the order after 24 hours would result in an automatic 25 percent withdrawal from your paid sum.

Cancellation of the order before arrival or when it is in the shipment process would result in an automatic 25 percent withdrawal from your paid sum along with shipment charges too.

 Postage and Packaging:

Our Free Shipping are offered at our own cost. We don't provide shipping labels to customers who are willing to return their item. Products may ship from overseas warehouse. Please contact us at order@sasonlinestore.com to confirm the location for sending back the product.